We are unable to accept returns on earrings due to hygiene reasons.

If there is a problem with your order please email info@goldfolk.co.uk or fill out our contact form here.

Please include your order number and we will respond same day (Mon - Fri).

All other items are subject to returns within 14 days of delivery. Please email us to notify us of your return and we will notify you of next steps. Any items sent back to us without a notification prior will be returned to sender. We do not offer a pre paid return service, postage costs are the responsibility of the customer.